At Brodrestudio (“we,” “us,” or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, make a purchase, or otherwise interact with us.

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1. Information We Collect
We collect personal data that you provide directly to us, as well as information gathered automatically through your interaction with our website.

a. Personal Data You Provide:
Contact information: Name, email address, phone number, and postal address.
Payment details: Information required to process your payments, such as credit card numbers or payment service details.
Order information: Information related to the products you purchase (e.g., shipping address).
Account details (if applicable): Username, password, and other details you provide when creating an account.
b. Information Collected Automatically:
Cookies and tracking technologies: We use cookies and other similar technologies to gather information about your use of our website, such as IP address, browser type, device identifiers, and website activity.
Analytics data: Information on how you navigate through our website and interact with our content (e.g., page views, time spent on each page).

2. How We Use Your Data
We use your personal data to provide and improve our services, fulfill our contractual obligations, and communicate with you. Specifically, we use your data for the following purposes:

Order processing: To process and deliver your orders, including sending confirmation emails, invoices, and updates on shipping.
Customer service: To communicate with you regarding your order, returns, or other inquiries.
Marketing and promotional activities: To send you promotional emails about new products, special offers, or other information we think you may find interesting (if you have given consent).
Website improvement and analytics: To better understand how visitors use our website and improve the user experience.
Compliance with legal obligations: To comply with any legal obligations, such as tax reporting or responding to requests from regulatory authorities.

3. Legal Basis for Processing Personal Data
We only collect and use your personal data where we have a lawful basis to do so, under the GDPR. This includes:

Contractual necessity: Processing your data to fulfill our contract with you (e.g., to process your order and deliver the product).
Consent: Where you have given your consent, for example, for receiving marketing communications.
Legitimate interests: Processing your data for our legitimate business interests, such as improving our website or customer service, as long as these interests do not override your fundamental rights and freedoms.
Legal obligations: Where necessary to comply with our legal obligations.

4. Sharing Your Data
We do not sell or rent your personal data. However, we may share your data with third parties to provide services, such as:

Service providers: Companies we work with to deliver services on our behalf, including payment processors, shipping partners, and IT service providers.
Analytics providers: Third-party services such as Google Analytics that help us understand how visitors use our website.
Legal authorities: If required by law, we may share your data to comply with legal processes or protect our rights, property, or safety.

5. International Data Transfers
If you are located in the European Economic Area (EEA), your personal data may be transferred to countries outside of the EEA. In such cases, we ensure that the appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission, to protect your data.

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6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including complying with legal, accounting, or reporting obligations.

Order information: Kept for the duration required by tax law (usually 7 years).
Marketing data: Retained until you unsubscribe from our marketing communications or withdraw your consent.

7. Your Data Protection Rights
Under the GDPR, you have the following rights regarding your personal data:

Right of access: You can request access to your personal data and ask for a copy of it.
Right to rectification: You can ask us to correct any inaccurate or incomplete personal data.
Right to erasure ("Right to be forgotten"): You can request that we delete your personal data under certain circumstances, for example, if it's no longer necessary for the purpose it was collected.
Right to restriction of processing: You can ask us to temporarily stop processing your personal data under certain conditions.
Right to data portability: You have the right to receive your personal data in a structured, commonly used format and have it transferred to another controller where technically feasible.
Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or when the processing is based on our legitimate interests.
Right to withdraw consent: If you have given consent for certain processing activities, you have the right to withdraw it at any time.
To exercise any of these rights, please contact us at [Insert Contact Email].

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8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can manage or disable cookies through your browser settings. For more information on how we use cookies, please refer to our [Cookie Policy].

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9. Data Security
We are committed to ensuring that your personal data is secure. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

However, no system is completely secure, and we cannot guarantee the security of your personal data. Any transmission of data is at your own risk.

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10. Third-Party Links
Our website may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

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11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We recommend checking this page periodically to stay informed of how we are protecting your data.

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12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

 

Brodrestudio@outlook.com